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Shipping/Delivery Policy

Handling time :

Our products are shipped within 3-7 days of purchase between Monday - Saturday.

Shipping Options :

Shipping Type Delivery Time  Cost
Free Insured 10-15 Days Free
Priority Insured 8-10 Days $37.99

Shipping Info :

Shipping times can be affected due to unforeseen circumstances and some packages could be delayed, if this happens we will contact you to let you know of the potential delay in delivery.

IS SHIPPING FREE?
Shipping is free on selected items. we also provide Priority Insured Shipping if you are opt for fast shipping which is chargeable.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 2 weeks for your order to arrive to the Australia (varies from product to product). Other countries can take an estimated 2-4 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in AUD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Satisfaction Guaranteed

We stand by our high-quality products and your satisfaction is guaranteed.

Free Shipping + Easy Returns

We offer free worldwide shipping on all orders and 30 Days Money back Gurantee 

24*7 Customer Support

As an employee owned company, our customers are served by those with a vested interest in ensuring complete customer satisfaction.